Very friendly staff. Very helpful and professional. Especially Stanley went out of his way to assist us. Thanks.

This is a great and clean location. They’re very thorough and make sure you understand everything. They take the time to show the unit. Very amazing staff!

I always have good experience at this location, I have been with this location over 5 years. The staffs are very nice, Adnrew is very friendly and always help me with his best.

I had a lot of stress by moving and I went into this location at Kennedy near Steeles. He was so nice and asked me everything he needed to know to help me. He knew what I needed and showed me the unit and it was perfect ❤️❤️❤️

I had a very disappointing and stressful experience with this storage company. Four days before my scheduled move-in date, a staff member called me to confirm everything. They reminded me to bring a lock, my documents, and to visit the office to sign the terms and agreement. However, when I arrived on the move-in day, the office was closed — without any prior notice. I was left alone on the street, in the cold rain, with all of my belongings, not knowing what to do. I called customer service, but they told me there was nothing they could do and that I would have to come back the next day. This was not an option for me, as I had an early morning flight the next day. Their failure to communicate properly caused me a huge amount of stress at the worst possible time. What made it even worse was that despite confirming everything with me over the phone and sending move-in reminder emails, they failed to mention that they would be closed for a holiday. If they knew they wouldn't be open, they should have blocked that date from being available in the first place. Adding to the frustration, they did not issue a full refund — they kept the administrative fee, even though I never received the service I paid for. To even start resolving anything, I was told I had to contact a manager, making the whole situation even more complicated and disorganized. Overall, I felt completely abandoned and mistreated. This experience was extremely unprofessional and disappointing. I would not recommend this company to anyone.

I had a great experience working with Andrew to find the perfect storage unit. He was incredibly helpful, knowledgeable, and made the entire process smooth and hassle-free. He took the time to understand my needs and found a unit that fit both my budget and space requirements. I really appreciate his professionalism and excellent customer service. Highly recommended 👍

The check in was very good, the location is good and accessible with a bus stop close by. The rates were great and the customer service is good!

Been here for years, very safe place and committed to their storages, I left my lock open once they called me and used their lock to keep my stuff safe until I came back to re-lock my lock. Front desk

I turned to Google to search storage facilities. Saw Storage Maelrt had good reviews. The unit is clean and the price very good. Andrew was very friendly. Showed me the unit and explained the details. I recommend contacting them.

The location is convenient and staff here are very nice and they give me a good deal also the environment is very good.

Good service. Friendly staff. Highly recommended.

Good place to store your items. Very helpful staff. Prices are good. Very happy with the choice I made

Great experience. Andrew was very knowledgeable, offered great advice, and made things easy. A great experience overall!

This is my family's first time at StorageMart. We received fantastic service from this location. Thank you Andrew for your help!

Cheap warehouse storage cabinets, I want to go back to the United States, which happens to be convenient for storing things here. I will pick them up when I come back next year!

Great customer service. Very friendly and helpful. Over one year without any issues

Very convenient location, affordable prices, friendly staff! Strongly recommended!!

Very convenient location. The storage units are clean and I feel safe about storing items in there. The customer service is excellent as well. I would recommend StorageSmart! Thanks!

Highly recommend. Good service got the unit very good price.

Explained well and very kind. The price was great and clean places

You find all you need from Andrew chan here at this storagemart, he is patient and helpful speaking English and chinese, you will be well take care here with Andrew care :)

Close by. Easy to access. No frills. All ground level. No elevators. Very easy to access.

Great staff, very helpful better than all of other locations in GTA.

Got helped by Andrew today. Shown me all the available storage size (5by10, 5by15 and 10by10). Super helpful. Speaks both English and Cantonese. Thank you Andrew!

Booked on the website, check in was fast and stream lined. No hassle and easy.