Great customer service provided by Abuzar and Sandeep and very clean facility

The storage is perfect for storing my business goods. Very professional and supportive staff. Manager Abuzar helped me to get the good deal.

Friendly service with convenience only while it’s not busy. I wish the unit was cleaner though - that’s on the customers however as they leave their garbage around.

Horrendous rental experience. There is literally no light in the area where my storage unit was located. Called head office several times over several months asking to get this fixed and nothing was done. Would drive in from Barrie/Orillia to “access“ my storage and couldn’t do anything because there was no lights. Waste of time, waste of gas, waste of resources, waste of money… Ended up just moving out of the storage facility. Even better news. There’s a mouse infestation and all my belongings are soaked in mouse urine and feces. When approaching the manager about this dilemma, he simply said there’s no refunds. Spending several hundred dollars every month just to be denied access to my belongings, and when finally retrieving them, they’re covered in faeces and urine. A lot of my belongings I just had to get rid of and even better news. I now also have a new roommate. Some of the mice decided to jump ship in my clothing and are now happily relocated in my place! Seriously, I can literally hear them squeaking now. They should have an offer for live release mouse traps. Thank you access storage for not allowing me to retrieve anything from my storage and allowing mice to overrun everything I guess it’s simply whatever festers in the dark? As well, if you are going to move anytime close to the beginning/end of every month. Please note, there is only two parking spaces at the bay doors. Hundreds of units all sharing two spaces. Ridiculous! If I could give this place negative stars I would! The manager as well is useless, Can’t even repair a lightbulb after four months! Got my access code wrong as well, and to be honest, rather difficult to deal with, as everything seems to have to be on his terms. And the result is no light. Avoid this place like the plague. Literally! If I remember correctly, it was mice who started several pandemics! The black picture is my storage unit :-) The rest are what the mice think of the place as well. PS. When the manager or owner, responds to this review, I’m doubting he will explain the rationale of why he can’t or won’t fix a light for 4+ months, allowing a mouse infestation having all my stuff ruined while paying thousands of dollars for this “service”? He will not address the issue and simply regurgitate the usual BS. ZERO RESPONSIBILITY Gloss over, next..$$$$& *edit As I wake up with my nostrils inflamed and the stench of mouse feces/urine wafting in the air, (wow! Mother first night in a new place!) I can only hope the manger’s soothing corporate words of wisdom will be a balm to my pains. Perhaps taking responsibility for the breach of contract for not providing any light or pest maintenance may make a for a thought. Why did I pay thousands of dollars for this? Any other readers feel the corporate script loses it potency when they clearly show they don’t care and do nothing for months and months.

The people who run this storage facility are awesome. They worked with us through every problem we had and were always kind. The facility has a large bay where you can park even a large freight container. There's a loading bay on one side, with a platform that can lower and rise, making it very convenient and easy if you have a lot of stuff to move. The storage units themselves are clean and brand new. Security wasn't an issue and the entire premises are well kept. They have a range of dollies to help you move your items.