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I had a great experience renting a storage unit at Public Storage. Keely was very professional, friendly, and helpful throughout the whole process. She explained everything clearly and made sure I got the right size unit for my needs. The place is clean, secure, and easy to access. Highly recommend — thank you, Keely, for the excellent service!
Public storage is very organised and has all the features of a solid storage company. The registration process was smooth. Kelly has been very helpful.
Public Storage facility at Romina Drive is secure and clean. Kelly was great, showed us around and helped ensure that we completed all formalities seamlessly within a few mins. Good experience!!
I’ve used Public Storage twice now, and both experiences have been excellent. The facility on Jane Street in Vaughan is clean, secure, and well-maintained, with everything you’d want from a storage space—temperature control, safety, and easy access.
What really stands out, though, is the staff—especially Kelly. She is incredibly efficient, professional, and respectful of your time. When I came in on a very tight schedule, she had everything completed quickly and smoothly, without cutting corners. She goes the extra mile to ensure you get the right unit at the best price, and it’s clear she genuinely cares about her customers.
Because of Kelly and the overall reliability of this location, Public Storage has become my go-to choice. Highly recommend.
I came to check out a storage locker I had reserved prior to renting it.
Kelly was great! She showed me around, answered all my questions, helped me get all the details sorted.
Kelly and Jordan, thank you for making the whole process to rent the locker easy today!
Update: even ending my storage lease was super easy!! Thanks to the team here!
From the moment I walked in, I was greeted so nicely. I believe their names were Kelly and Anu - were a delight. Their customer service skills are absolutely phenomenal. It was a great experience. Thanks girls
If you looking to rent a storage I would recommend Public Storage, definitely the best service and professional people.
Satisfaction guaranteed. Special thanks for ladies at Vaughan, located at Romina drive.
We went here looking for a quote at the first stop. We didn't need to spend the rest of the day looking for alternatives. This property is so well managed, secure, has clean hallways and is very easily accessed. We received outstanding service from Simran at the front desk, who gave us clear instructions and an amazing rental deal. Look no further than Public Romina Maple!
Simran, Jordan, Kelly and Anooshka are the best team! Always helpful, friendly hardworking and diligent in keeping things running smoothly! I can recommend Public Storage to anyone.
Excellent Service & Staff
We’ve been customers for over a year, and the service has been outstanding. The facility is clean, secure, and well-maintained. A special thanks to Kelly—she’s a sweetheart and always goes the extra mile. Highly recommend!
We have been here for several months now and the service is excellent along with the facilities. Kelly at the front desk was big help. So happy with Public Storage (Romina Dr)
I came to check out a storage locker I had reserved prior to renting it.
Kelly was great! She showed me around, answered all my questions, helped me get all the details sorted.
Kelly and Jordan, thank you for making the whole process to rent the locker easy today!
First of all, the very pleasant attention of the lady who attended to us and helped us make the best decision in the store, always friendly and the solution was very fast… I live in Markham, but I prefer to store my things and personal items at this address of Public Store… I recommend it to all my friends, family and those who can read these recommendations… apart from everything it is a very, very clean place… I loved it… I am also happy for the good security of the place.
Just rented a unit here. Jordan and Simran were very helpful and informative. They made the whole process very easy and stress free. The units they showed me were very clean and the price was very cheap compared to the other facilities near their location. Would definitely recommend to everyone who is interested or need storage.
Our family has done a lot of moving in the last two years and we have used Public Storage lockers for all the moves. They are clean, safe, easy to use, and good value There’s always a dolly to borrow and the staff is excellent..
This is my first time renting a storage space. I found this facility location is very convienient to me . The staffs are friendly ,helpful and the place is clean and organized. Thumbs up to this place.
I had an amazing experience with this business! The customer service provided by Anooskha and Simran was outstanding. They were incredibly kind, helpful, and went above and beyond to ensure that all my needs were met. It's rare to encounter such thoughtful and attentive service, and I truly appreciate their efforts. Highly recommend this place for anyone looking for exceptional service!
Kelly was so helpful and pleasant. Such a pleasure to work with. She explained everything thoroughly and day of storage she sensed how stressed I was and was so patient and kind. Jordan was a pleasure to work with as well. Efficient and friendly.
I recently used the Public Storage facility on Romina Drive and had an excellent experience. The staff was professional, friendly, and went out of their way to make sure all my questions were answered. The facility itself was clean, well-lit, and secure, giving me peace of mind that my belongings were safe. The process of renting a unit was straightforward and efficient, with clear instructions and helpful guidance throughout. I also appreciated how well-maintained the entire property was, from the hallways to the parking area. Highly recommend this location for anyone looking for reliable and convenient storage solutions!
Jordan was excellent and professional! He was very thorough which helped since this was my first time getting a storage unit. The location I visited was very clean and neat. The area was secure and quiet. All the staff on site were very friendly. All my needs for the storage unit were met. Thank you! :)
I recently used the public storage service and was thoroughly impressed, especially with Kelly. She was incredibly helpful and patient, taking the time to explain every detail about using the storage. Her considerate nature and advice on efficiently handling the facility made the experience seamless.
When I needed a second storage unit, I didn’t hesitate to choose Public Storage again. Kelly was fantastic in arranging another unit close to my first one, which made me very happy. Jordan was also great, always friendly and ready to assist. Overall, a fantastic experience with the team!
This is my first time using a storage unit and I found my experience really pleasant. Both Jordan and Kelly are accommodating, they elaborately explained how everything works. Really smart people and funny, for a bit it took away my stress and worry of not having a place to put my stuff. All in all, it is a 9/10 experience. Keep doing a great job! 😊
I stored some extra items that I had from downsizing and the location was convenient. The storage accessibility was comfortable, the hours of access were excellent, there were wheeled trollies and carts to move my items with. When it was time to close the account and clear out, that was easy as well.
The only issues that I had were: 1) My credit card changed and because they couldn’t bill, I was charged a hefty fee for being late without simply calling me. That’s was one time. 2) The price went up for the unit without much warning and there is no prorated reimbursement if I wanted to downsize the space or end the rental early.
Clean and welcoming environment. Kind and helpful staff. It's great that they offer a clean washroom on site as well.
However, I do wish they were open until 11 instead of 10. I also feel it is in poor taste to just raise the monthly fees at any given moment. Not even 6 months in and they are already raising the monthly rental rate.
Still a great unit but some things to take note of and consider.
