Based on 144 Reviews

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Abacus Self Storage

25 Colston Court - Get Directions

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About Abacus Self Storage

Since 1999, Abacus Self Storage in Richmond Hill has provided customers with secure self-storage solutions. Our facility is brightly lit and equipped with climate controlled units, and we also supply a full range of moving supplies such as boxes, locks, tape and more. We also offer free wooden pallets, as well as free consultations on which of our units will best suit your needs. Call Abacus Self Storage today for more information.

4.7

140 Reviews

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By Doug Hancey on Oct 09, 2021

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This week my husband I rented a heated indoor storage unit and we were impressed with the high customer service standards. This team wants it to be a good experience and have you smiling. Our 1st phone contact w/Leesa was professional & friendly. Within an hour we had toured, identified a suitable unit & signed up. Later in the day we started to move our items. The next am I realized that I may have left my scarf on their premises. I called & Jane gladly said she would check their 'lost & found' area. It was not there. Jane then offered to report it to their maintenance team. The next day Leesa called to inform me that my scarf had been located & I could pick it up in the office! CCTV revealed where I dropped it & how it was recovered. Who does that? This team exceeded my expectations & really cares for their customers!!

By Abacus Self Storage on Oct 14, 2021

Doug we're so glad you had such a positive experience with our team! Thank you for choosing Abacus Self Storage, and please, get in touch if there's anything else we can do for you.

By Alireza Nouri on Mar 02, 2024

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Amir is the best person you can deal with. Patient and helpful. Very clean storage and fair price

By Abacus Self Storage on Mar 08, 2024

Thanks, Alireza! It's always nice to hear that we're giving clients the best value for their dollar. Let us know if there's ever anything we can help with!

By Vladyslav Шевченко on Dec 27, 2023

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By Bardia _333 on Sep 09, 2023

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By Abacus Self Storage on Sep 11, 2023

We're so glad you're having a positive experience with our team! Thanks for choosing Abacus Self Storage and please get in touch if there's anything else we can do for you.

By Amir Samadi on Aug 20, 2023

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Friendly helpful staff. Clean and well maintained facilities, well lit, easy to get in and out of with access code and gate. Nice size storage units. Reasonably priced.

By Abacus Self Storage on Aug 24, 2023

Thank you! We try to go above and beyond to make sure all of our client's visits are safe and clean. Cheers!

By Brian Langdon on May 14, 2023

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Horrible experience and a waste of time.

By Abacus Self Storage on May 24, 2023

We appreciate you taking the time to express your concerns about your experience with Abacus Self Storage. We would like to provide some clarification and address the issues you have raised. When you signed the unit occupancy agreement on March 21, 2023, our staff was informed that you work as a landscaper. As a result, we specifically requested that you refrain from leaving any landscaping debris in the Abacus corridors. Our commitment is to provide a clean and tidy property for all our unit occupants. Regrettably, after your move-in, we noticed that on several occasions you took lawn care equipment out of your unit and subsequently left grass cuttings and other debris in the corridors. Despite our initial request made at the time of agreement, this behavior persisted, resulting in an unsatisfactory condition of the corridors. We made multiple appeals for you to exercise greater care and cease causing the lawn care litter problem. Maintaining a clean and tidy environment is one of our key operating objectives. We want to emphasize that asking a customer to leave is not a standard procedure for us, and it is not something we take lightly. However, the combination of your lack of care and aggressive demeanor left us with no alternative. We apologize that we were unable to meet your expectations in this situation. We value your feedback and will consider it as we strive to improve our services and ensure a positive experience for all our customers. If you have any further concerns or would like to discuss this matter further, please feel free to contact our customer service team directly.

By Shaun Nguyen on Apr 09, 2023

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By Abacus Self Storage on Apr 12, 2023

Thank you for the five-star review, Shaun!

By Amit Thakor on Dec 17, 2022

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The staff here is very kind and helpful. They showed me around and even pushed the due date a little further at no cost. Also the locker unit is right near the door.

By Brian Tsui on Nov 19, 2022

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By Abacus Self Storage on Nov 23, 2022

Thank you for leaving a review, Brian!

By Burhan Insel on Nov 16, 2022

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By Abacus Self Storage on Nov 23, 2022

Thank you for the five-star review, Burhan!

By Shiva Kumar Vishwanathan on Jul 25, 2022

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By Abacus Self Storage on Sep 14, 2022

Thank you for the leaving a review, Shiva!

By Rodrigo Pleites on Jun 20, 2022

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Really nice place, people are friendly and the storage has a good price.

By Abacus Self Storage on Jun 22, 2022

Hi Rodrigo, thanks for letting our team know! We always try to bring the best value to every customer, so we're glad you're having such a positive experience with Abacus Self Storage. Cheers!

By Linda Armstrong on Jun 06, 2022

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Very clean and good security

By Abacus Self Storage on Jun 08, 2022

Thank you for your review, Linda! We try to go above and beyond to make sure all of our client's visits are safe and clean. Cheers!

By SEYED ALI Javid on Jun 06, 2022

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By Abacus Self Storage on Jun 08, 2022

Thank you for the five-star review, Seyed!

By Chris Kirkof on Jan 21, 2022

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By Ravi Ramdeo on Jan 18, 2022

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Very nice and clean

By Abacus Self Storage on Jan 19, 2022

Thank you, Ravi! We try to go above and beyond to make sure all of our client's visits are safe and clean. Cheers!

By SONIA ELIZABETH CARRILLO SERRANO on Dec 14, 2021

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By Abacus Self Storage on Dec 15, 2021

Thanks for the great review Sonia!

By Jean-Paul Fournier on Dec 01, 2021

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Knowledgeable and pleasant employees

By Abacus Self Storage on Dec 08, 2021

We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage and please get in touch if there's anything else we can do for you.

By Ser Moomba on Nov 27, 2021

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Not much to say except the place is clean, the staff is nice and helpful, and my things were in the same shape as when I brought them in a year ago.

By Abacus Self Storage on Dec 01, 2021

Glad to hear Ser! We try to go above and beyond to make sure all of our client's visits are safe and clean. Cheers!

By R. K. on Nov 03, 2021

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By Abacus Self Storage on Nov 03, 2021

Thank you! We try to go above and beyond to make sure all of our client's experience the best service we can provide. Feel free to contact us for anything you need and we will be happy to help. Cheers!

By Glenn Slover on Oct 30, 2021

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By Abacus Self Storage on Nov 03, 2021

Thanks, Glenn! It's always great to hear that we're maintaining our standards for customer service. Let us know if there's ever anything we can help you with!

Abacus Self Storage 4.7 out of 5 based on 140 user reviews.

Frequently Asked Questions

Q1. How do I contact Abacus Self Storage?

You can contact Abacus Self Storage by calling them at 9057638600. Or visiting their website at http://www.abacusselfstorage.com. You can also email them at abacusselfstorage@gmail.com.

Q2. Where is Abacus Self Storage located?

Abacus Self Storage is located at 25 Colston Court in Richmond Hill and provides storage services throughout Richmond Hill.

Office Hours

Thursday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 4:00 pm

Abacus Self Storage

About Abacus Self Storage

Frequently Asked Questions

Office Hours

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