I cannot say enough about the incredible service we received at StorageMart on Fort Road in Edmonton. Alisha was absolutely amazing from start to finish. She took the time to walk us through the different sizes of storage units, even showing us each one so we could make the best choice for our needs. She was extremely helpful in finding us the best deal and even offered us the flexibility to change to a smaller unit later if needed to make things more financially manageable. What truly stood out was her patience and compassion. My dad recently had a stroke and requires more time to process information. Alisha took the time to explain everything in detail so he could fully understand, and that meant the world to us. Everything about our experience was perfect and exceeded expectations. The customer service we received from Alisha was outstanding—she went above and beyond to make sure we were comfortable and confident in our decision. I highly recommend StorageMart on Fort Road, especially if you have the pleasure of working with Alisha. She made a stressful situation so much easier, and we are very grateful. Thank you, Alisha!

Definitely one of the best storage units I’ve ever used affordable great security. The workers are wonderful. I will definitely use in the future if I need to and I definitely recommend to everyone.

I had a great experience at StorageMart #3311. The associate who assisted me was very helpful and provided exceptional customer service. They were accommodating and made the process easy. I would definitely recommend this location to anyone looking for storage services in Edmonton.

Front desk staff are wonderful. Users beware: should you not set out your own mouse traps and check them every few days, you will find mouse feces all over your furniture, bedding, etc. Upon entering the storage facility, the unit showed NO signs of mouse activity. However, three weeks later, everything was infested. And, if there is any doubt if the mice were brought in: no, staff knew about this problem for weeks, as indicated by the front desk staff Advice, if any, if you must use this facility, don't be attached to your belongings, or be prepared to replace furniture, covers, bedding, on your own. The one star is for the front staff: the facility does not get any. Hopefully the front desk and facility management can work together to help safeguard their site from mouse infestation. Use at your own risk!

Anyone looking for reliable, clean, and affordable storage. They exceeded my expectations, and I’ll definitely use them again in the future! The team was incredibly helpful, answering all my questions and making the rental process quick and easy. They genuinely care about their customers. Highly recommend!

The lady at the front desk, I think her name was Jordie, was super helpful. I came in with some questions regarding units and she was great to deal with it. She was very knowledgeable and provided me all the information I needed. She was very patient with all my questions. I truly appreciate how nice she was.

Poor front desk service. We experienced online family first then regular costomers after. They think we are paying rocks not money

Great staff,easy to talk to all around great service. Highly reccomend to anyone who needs indoor or outdoor storage.

Not to bad but I am curious is any documents were signed because they were not given a copy to my partner only the main page and a receipt Just curious as to why when most places require papers signed

Had a unit at this place, noticed the steady flow of street people staying in the units, I am missing stuff from my belongings that were in my unit. Look up onto the netting, if you notice anything amiss, then you know that the ppl staying here have free reign at night. I have property that has been stolen. Also the gate has been broken for awhile, so this is not a secure place to store your belongings. The lady at front desk was great though.

I bought a unit from them at an auction. We took a credit card deposit, although we had to pay in cash. After I finished the work, they said that they could not return the deposit due to problems with the payment system. The deposit has not been refunded yet!

I was helped by Rochelle who was amazing. She was only staff in yet handled phone calls other walk ins and still made me feel important. Thank you Rochelle for such an amazing customer experience.

Kelsey, at Fort Rd location, is the friendliest, most helpful and kind person I have met in a long time. She made the whole experience wonderful. Site is clean, lots of dollies to help when you're moving in or out.

Robin was absolutely amazing!! Her knowledge and understanding turned my experience into enjoyable and stress free! She was thorough in explaining everything, and made the walk through an easy navigation for me! I am Grateful and Thankful for Robin and her unique ability to put my mind at ease! The pricing and location made Storage Mart my go to storage facility! Thank you ❤️

I have been a client of Storagemart on Fort Road in Edmonton since June, 2024. Kelsey who works at the front counter has always been friendly and personable towards me. She is very knowledgeable about her job. She remembers my interest in a larger unit and takes the time show me available ones. This storage facility gets 5 stars from me. Her coworker, James, is looking friendly and personable. C. Ganpatt

The staff here are friendly, generous and very understanding, all this while being extremely professional and courteous. I am grateful for this company for helping me transition during a difficult time in my life.

Friendly and Professional. My first time renting a storage unit and everything was explained to me clearly. I appreciate the security, that ID has to be presented and passcodes verified 😊

Had an awesome experience with setting up my first storage unit! The ladies who initially helped me at the front were so sweet and Gilbert made the setting up process super smooth. Would highly recommend to anyone!

Kelsey at Fort Road was ABSOLUTELY AMAZING!!! Kelsey made the entire process of renting a storage unit so easy. She is friendly polite helpful it was THE BEST EXPERIENCE I HAVE HAD RENTING A STORAGE UNIT!!! THANK YOU SO MUCH KELSEY!

I rented a unit with one of my friends and was quite dissapointed with the location and service received. Firstly, these reviews must be falcified because Kelsey was absolutely useless. Just sat at the front always it seemed and got others to do everything for her unless she absolutelyhad to do something. It's also riddled with cockroaches and bed bugs!! (I know because we brought them home with us after storing there!!!) and it seems they refuse to get proper treatments done. They do "quick fixes" to avoid spending the actual money to completely exterminate. The site is an absolute dump though, so no wonder it's a roach/bug motel. Let's not talk about the actual location!!! Let's just say crime riddled, ghetto part of town!! We are soooooooo sad that we didn't know all of this before moving from one province to another and storing with them!!!!! BEWARE!!!! Do better!

Excellent Place And Service Is Great Too, And Kelsey At The Front Desk Is So Helpful, Friendly And Amazing And Helped Us With All Our Storage Needs. I Wouldnt Go Anywhere Else . Thanks Kelsey And Storage Mart On Fort Road, Edmonton 🙂

Amazing service, amazing staff. Very happy with my choice too rent a storage locker here. Would recommend to anyone looking for a reliable place for a good price.

I have nothing but good things to say. They helped me find the right size unit for me, and we're a reasonable prices. The kindness from the staff is amazing as well! The drive in bay is the best. Unload in a warm spot.

My experience with Storage Mart on fort Road Edmonton, AB was absolutely 💯 % Exceptional , Kelsey provided excellent customer service she was fast, friendly and went above and beyond to provide me with the best deal and all my storage needs.Kelsey is caring and helpful. I strongly recommend Storage Mart for all your storage needs . Rita Fritz