Amazing service at Apple Storage. From the moment we arrived,they took care of us. Very professional, kind, and offered the best deal we could find. Thank you, Jonathan and John!
We had a great experience with Apple Storage! Jonathan and John were super friendly and helpful. They gave us the best price and made everything really easy. Highly recommend!
The process was smooth and easy, and very efficient customer service. You have the right business model.
—More units, lower cost
—Friendly reception; actually took the time to direct me to my unit, then met there to open it up to be sure I was satisfied.
—Open Saturdays!
My unit is more of a Holiday Inn than a Hilton, but I don’t think my stuff cares. It’s a large facility, clean and very secure. It’s also 73% less (non-discounted) than what I was paying for the same size unit, but took a drive up rather than one inside the facility. Which would have still been half the cost. I also took advantage of the Promotion for new customers. So far, so good. It was worth the move. 👏🏼
BTW - I gave four stars because I rarely give five. Nobody’s perfect. 😉
Fantastic! Kudos! Excellent experience! My dad was moving here and needed to store his belongings short term while waiting for his new residence. I used Google Maps to find something close to Greely, which I would call rural south Ottawa. There weren’t a lot of options & most required a minimum time commitment. I found Apple Self Storage about five minutes from home. There were plenty of different units to choose from, they were reasonably priced, and the online process was fast and easy, with no hidden commitments or costs. When I arrived at the facility, everyone in the office knew who I was and called me by name. They were all so happy and kind! They thoroughly explained the entry, storage, and exit process. The facility is massive! It seems very secure. The unit was clean, convenient, and easy to find. I was able to back my vehicle up to the unit and unload everything quickly. When I was finished with the unit I easily cancelled the rental. I would definitely store there again and highly recommend Apple Self Storage. Honestly, well done. It’s so refreshing to find a business that doesn’t price gouge, and could teach a customer service master class. Thank you!
I had an excellent experience at the storage facility thanks to the outstanding service provided by Jonathan and John. Both of them were incredibly professional, friendly, and helpful throughout the entire process. They took the time to answer all my questions, made sure I understood everything clearly, and went above and beyond to make my move-in smooth and stress-free. It’s rare to come across such dedicated and courteous staff. I truly appreciate their hard work and would highly recommend this location because of them. Great job, Jonathan and John!
Phenomenal service from start to finish! From the moment I spoke to them on the phone I received the exact same amazing customer service. Jonathan exceeds expectations going above and beyond from the second you park! Jon was as friendly and helpful! Will definitely recommend and be back for future services!
John & Johnathan were amazing at Apple Self Storage Ottawa. Very knowledgeable. Very quick to assist and were able to point me in the right direction for my company needs. If you’re looking for a space to store furniture, yard space for parking vehicles and easy access, this is the place! Highly recommend!
Johnathan is very kind, he's helpful and drove me around the site in their show van. It's a massive site! Rented a heated unit , and they have many parking spots for my friends camper vans and trailers.
Johnathan has been great to deal with !! We had to organize dates and figure out what size we needed and he was understanding and so helpful - made this way easier for first time "storage renters". Definitely recommend !
Ross, John and Johnathan are all awesome! Amazing support when needed. Matt also doing a great job keeping everything clean and well maintained. Highly recommend this Canadian company!
Highly-recommended. The folks at Apple SelfStorage Rideau Rd are super to work with. The units are super clean and dry, and access is good. I stored personal effects at this location (under previous management) for many years and it was always very dependable, but Apple Self Storage has made a lot of big improvements. The place is much brighter and the security has been greatly improved. A great place to store personal effects.
We have been at this location for over 14 years and have witnessed every form of change, evolution, regression, and devolution.
It goes without saying that Ross, Jonathan, and all the staff at Apple Storage have significantly improved the facilities, communication, and everything in between. It is now infinitely more secure, safe, and clean than ever before.
All the investments they have made to improve the overall experience are clearly noticeable.
Looks like they've secured another 14 years of our patronage as a result!
🌟⭐🌟⭐🌟
Jonathan and Ross are the best. I believe that the administration made the right decision in bringing them over to open up the new site for them at least for me and most of my clients here they made us feel at home at least we didn't feel the change of ownership too much thank you guys and keep up the good work.
We just got our locker at Apple Storage and the process couldn't have been better. They upgraded us to a larger more convenient locker!
Johnathan and Ross, very personable and business focused.
I strongly recommend this establishment, all new owners and upgraded security.
Great location as well.
Thanks guys well done..brilliant!
Stuart and Terence
Ross made this transaction seemless. His friendly nature and his awesome attitude coupled with endless informative answers to all of our qurstions helped to get us a great price on the space we wanted! Well done Ross and thanks for everything!!
I recently rented a storage unit here in Ottawa at Apple Self Storage, and I must say that I had the best and most professional along with courteous experience with both Ross and Johnathan. These two fellas are a real pleasure to deal with, and were most understanding to my storage needs. Very accommodating along with expert advice and recommendations. The storage facility itself is excellent, well maintained, has easy and convenient access and moving carts are provided for use to ease in the storage process. Look no further for your storage needs, this location and staff are the best. Very satisfied and I will definitely store my stuff here again when the need arises. Thanks again!
Didn’t think I’d need long term rental, but Ross has helped me save a lot of space for my business. The facility offers workshops as well perfect for small businesses. Highly recommend
Friendly staff and clean site. New asphalt really looks good and the drive in is great! Ross was fantastic thanks for helping me get the perfect for my unit!
I recently rented a storage unit at Apple Self Storage and had an exceptional experience. Ross and Johnathan were incredibly helpful and professional. They took the time to show me various unit options and explained the pricing and features clearly. The facility itself is clean, secure, and well-maintained. I especially appreciate the easy access and convenient location. Ross made the entire process smooth and stress-free. I highly recommend Apple Self Storage for anyone needing reliable storage solutions.
Ross was beyond helpful! He took the time to listen to me and recommended the perfect size unit for me! As my first time renting a storage unit Ross really made it a smooth process! Best part is I got a promo 50% off my first 8 weeks and the fact they had boxes at this location helped A TON! The facility is very clean and bright and everyone was so friendly!
Thank you SO much, Ross for taking your time with me and being so nice! 13/10!
Was skeptical about how the reviews looked too good for a storage unit facility, but Johnathan and Ross exceeded my business partner and I’s expectations when it came to helping us find the right unit to accommodate our needs, 10/10 experience will be bringing a lot of business here for sure!
I can't say enough of this place's customer service. Ross and Jonathan have been an exceptional help with finding me a storage unit the process was very simple and easy thank you again for your guys help!
