I had all my two bedroom belongings here for about 2 years and everything was same as when stored. The overall temperature controlled facility is modern and very well taken care of. Highly recommended !

I've had multiple great experiences renting here. The staff are always super friendly and accommodating.They go above and beyond to work with my annual storage needs for our business and make like a bit easier. Thanks for all your help.

We pay for 24/7 access at this location. I was locked into their storage area after hours due to their antiquated and dysfunctional back-office systems. Had to take an Uber home, and back again as my vehicle was trapped behind their gate. No reply on the intercom, no out-of-hours number to call. Not to mention I was also wandering around their facility after hours and apparently nobody monitors their cameras or gate activity. The next day, I am told by the staff that I should not ‘hold my breath’ waiting for a refund of my Uber costs because the district manager would not care because I only had the parking spot for 8 months. In fact, it is actually much longer than that, but that’s another error on Public Storage’s part. Also, had to move out of a previous space because of a snow pile blocking access. They blamed my ‘choice’ to move spots as the reason for 24/7 access being removed. Their choice not mine. This review could have been avoided by a simple ‘sorry, we messed up. We’ll refund your Uber costs and give you a free month on us’. Instead, met with indifference and obfuscation - and another form to compete - after completing it twice previously. Note to district manager - empower your team to do the right thing and maybe show some leadership. Instead of clinging onto paper forms like it’s 1965, improve your back office operations. And don’t lock people into your facility.

I highly recommend this Public Storage facility in the entire KWC region. The staff, particularly Palak, has demonstrated exceptional customer service and has consistently exceeded expectations in providing assistance.

Found myself in a bind and needed a storage unit IMMEDIATELY - the team was fantastic, went out of their way to make a bad day good, and helped us get settled in quickly. Cannot speak highly enough of the staff, their attitudes and customer service skills, the cleanliness of the facilities, and the security. Great accessibility as well! Thank you so much, team!!

I had a great experience at public storage yet again. Palak and Shiu were very accommodating as we moved our house into a 10x25 unit. Very smooth process to book and use the facilities. I highly recommend this place for new or tenured storage users.

It was the first time when I ordered storage. The Public Storage folks on 409 Weber are AWESOME! They showed me the place and helped a lot with this decision. They were friendly and open to help. Thank you for the great experience! Unfortunately, I can not give five stars because I tried to order the storage via their website, and it failed in the last step.

I needed help getting the right unit for my things. Faraz was a great help! He caught on quickly to my friend and I's sarcasm (funny) and played right along. This was to relieve the stress I was feeling. He explained things in a knowledgeable way. I'm grateful that I had him for the person to show us around! Over all great experience.

I had an excellent experience at Public Storage thanks to Faraaz. He was incredibly helpful in assisting me with purchasing moving supplies. He was knowledgeable, patient, and made sure I had everything I needed for my move. His customer service was top-notch and made the process smooth and stress-free. Highly recommend Faraaz for any assistance you need at Public Storage!

The staff were also very friendly and explained the loading process well to me. The building is also very clean and in a great location for a visit.

Outstanding customer service from Jamie! She helped identified our storage needs and timeframe, gave us a tour of the facility, explained all of the features and described what we would need to do on our first visit to gain access to our unit.

First time needing and using a storage locker. The staff at Public Storage were friendly and so nice to deal with. The facility was clean and exactly what I was looking for. I would use them again in a heartbeat. I would also recommend them to anyone looking for a place to store their belongings.

Thanks to Yasmin and Jamie for the excellent service, especially taking a first-timer through the process. Happy that this place is clean, climate controlled, access controlled, and not too busy with other people any time I have been there (a dolly has always been available, except once I had to wait under 3 minutes).

My husband and I were warmly welcomed by Jamie and Yasmin. Yasmin showed us the storage units and gave us more than enough information to help us make a decision. She was very friendly and knew her craft. Her customer service was top notch and I would highly recommend her to anyone.

My name is Jaime Gonzalez, I have been using Public Storage for over 3 months. The facility is always clean, easy access even during the weekend, but what is impressive is the detail attention to the customer and the professionalism. Everybody is very nice but I want to mention Jamie, I highly recommend her. My thanks to her for all her help.

This is the BEST storage around our town with the BEST prices. I mean there's literally nothing negative about this place: Their facility is really nice, the price is amazing, and the BEST of all, their staff, Munnal and Yasmin, are really nice and reminds you how customer service means that they are here FOR YOU. They think for you, they plan for you, they do their best to pick plans to suit YOUR NEEDS. Everything here is smooth and easy. If you are looking for easy to use storage with simple steps, simple logistics, and great quality, this is the place!

Jamie and Yasmin are phenomenal! Personalized helpful service. They made sure that the right unit at the best possible rate is set up. We’ve had both of them assist us at different times and they both provide genuine, friendly, and professional customer service. Excellent facility that is dry, secure, and easy to move items in and out. Thanks for providing “peace of mind” too.

Went in previously to reserve a climate controlled storage unit. Employees were professional, even though I was given wrong information in my first visit. The second employee went to show me what was and was not allowed, indicated what bills would look like in future and how they would be paid. Overall great experience. Came from Access Storage, as I wanted a unit to be billed monthly and not every 28 days.

It was easy for us to get the unit set, the team in the store was really good and i likes how approachable and attentive to our need they were, specially Chetan

Had a great experience, super prices. The service was excepectional and very friendly. The faclity is very clean and well kept. I would highly recommend using them for any type of storage needs.