My daughter moved and was unable to store her crates until this month. The units are clean and secure. We moved her belongings out today and the company prorated the cost so we only paid for 4 days for the final month. Great company, great people.
I had a great experience at StorageMart thanks to the Nicole. They were incredibly helpful and personable from the moment I arrived. They took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. It’s rare to find someone so friendly and professional — definitely appreciated their support! Thank you Nicole!
Kristina was very kind, professional and super helpful! Me and my client thought that she was very assuring and she made whole process super easy for us! I hope I will have a chance to work with Kristina again! She is extraordinary! Thank you, Amela
Nicole was so helpful when I couldn’t decide on what size unit to rent. She helped me pick one that made the most sense and explained everything in great detail as this was my first time renting. Thanks so much!!
Had the pleasure of working with Nicole over the weekend. She was very helpful and patient. The facility is clean and I feel comfortable storing my goods here while I’m away. Would absolutely come back to rent here. Cheers!
My roommate and I had a great experience with Storage Mart (Westney/Ajax location). I rented a unit online at night and by the next morning I was loading the unit. Nicole was working the morning we checked in and it couldn’t have been smoother. Not only was she super helpful, she was also super easy to talk to. The whole check in process took about 10 minutes (front desk to unit). Not to mention the prices are AMAZING. I would definitely recommend them for your storage needs!
Max and Kristina were both friendly and professional and were proactive in giving me plenty of information about the storage process and no problems answering my questions. Much appreciated.
Kristina and Max were extremely helpful and had me already to go in 15 mins. They were very kind and even gave me apple juice and water :D. Honestly the easiest time I could have imagined during this move and you wouldn’t believe what you can fit in a 10ft by 10ft storage locker.
The support team and the front desk are clearly trained to misinform and confuse the customer. Rate increases take place without any heads up and their business practices are very predatory! Absolutely hate these guys!! Horrible experience so far!
Received my storage space at Ajax location. Christina and Max helped us out. Excellent customer service skills. They were helpful, answered all our questions and explained all the process. Great communication skills. They were very friendly. Shout out to them!!
Hi Dilip, thanks so much for your support. Storagemart has been great over the years and wrapping up my term you did an excellent job beyond expectations.
I walked in today at the Ajax location on Westney and I had found a deal online. Nicole helped me fulfill the deal and the unit was great as well as friendly service. So far no complaints from me looks like a nice location with great staff.
After booking a unit online, I was greeted by a friendly team that quickly got me set up and ready to start clearing space in my home office. With a convenient location, it takes me only minutes to access those 'less frequently used' items when needed, but my office feels so much less cluttered!
Kristina and Nicole are amazing. They took their time to hear my concerns, and made sure to find the best possible solution that suited me. They are very friendly and I am so glad I came in to see them. Absolutely thrilled with their service.
Kristina was extremely friendly and helpful. She made my experience the best ever. Nicole was also extremely helpful on the day of my move into the facility. I am extremely grateful.
(Update 6 STARS!) Even more Wow! When I got to the Storage Mart, I was treated so nice! Nichole and Christina were super inviting 😊 they explained everything i needed to know and made sure i was good to go. I highly recommend StorageMart for so many reasons...but nothing tops the friendly and helpful service that these two colleagues gave me. Thank you both! You really made me feel like I was a friend to be honest...so thx! ❤️ (( Wow! Thank you Nickolas for the awsome help and top notch customer service today! I have to hand it to Storage Mart for caring about the customer as that showed how I was treated today. Nickolas was great and made me feel comfortable in asking any questions I wanted to ask. He even made sure before we completed to transaction for my unit, if I had any other questions. Storage Mart really sets the bar in customer service...and I'm sure I'll be satisfied as a customer too. Thanks again Nickolas, I appreciate your time and thoughtfulness...that goes a long way in my books. Thank you too Storage Mart, for accommodating my needs for my belongings. And thanks for the phenomenal price and free 4 weeks! ))
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