The service is fantastic, Nicole was really informative and helpful with the whole process. Couldn’t ask for better service with reasonable pricing. Would definitely recommend using the Stoney Creek branch

A snow removal co. broke the door of my unit. No one called to tell me I couldn't get in the unit because of the broken door. I loaded my truck, went to the unit and that's when I found I couldn't use the unit. After much discussion they gave ? me a unit for $1.00 HOWEVER! I had to pay administration costs, insurance costs, so The $1.00 unit that I didn't want But had to have because I was in the middle of moving cost me over $50.00! I don't think there should be any charge because I'm not the one that damaged the door. I have a fractured back and was unable to switch things from one unit to the other, so for April, May and June I paid for two units. They didn't charge me for one month for one unit. This has been a a significant financial hardship and a tremendous aggravation.

Excellent service at Public Storage. Special thanks to Nicole, she was very helpful and always treats customers with great respect and care. Highly recommended 👍

Great experience no hidden fees, fast and prompt service no hassle I would definitely recommend checking this place out

Very professional and service was great. Needed a second unit and was able to get a great promo to the month. Thank you

A snow removal co. broke the door of my unit. No one called to tell me I couldn't get in the unit because of the broken door. I loaded my truck, went to the unit and that's when I found I couldn't use the unit. After much discussion they gave ? me a unit for $1.00 HOWEVER! I had to pay administration costs, insurance costs, so The $1.00 unit that I didn't want But had to have because I was in the middle of moving cost me over $50.00! I don't think there should be any charge because I'm not the one that damaged the door. I have a fractured back and was unable to switch things from one unit to the other, so for April, May and June I paid for two units. They didn't charge me for one month for one unit. This has been a a significant financial hardship and a tremendous aggravation.

Got a great deal on a storage locker half price for 3 months which is what we need to do a renovation to our house. Nicole was very helpful and showed us the different size locker since we weren’t sure what size we would need.

I found the storage unit adaptable to my requirements. The space served it's purpose for the 4 years that I had it especially being close to home. Unfortunately, you have to bring your own snow shovel if you require access in an outside unit and the rental cost keeps getting raised. You'll have to do your research to locate better pricing.

I needed some extra storage space and went to public Storage. They gave me a list of sizes available for my needs I picked the size of storage area I needed and they showed me the storage area I was interested in. After a short conversation and monthly payment I chose the storage space I needed. Thank you staff for finding me the storage space I needed.They have security cameras in place there is also security personnel there that check the location drive around the area make sure everything is secure very happy to see that

Both reps were super friendly and took the time to help us. Both of them helped us at the same time, which made it very efficient. They gave us the best price! Thanks kindly 🙏 The lightbulb in the unit is burnt out

Everything went smooth in terms of renting a storage unit. Staff were helpful. The only problem was the amount of snow piled up front of my unit and roadways that I had to shovel.

The 2 ladies in there were amazing verry verry helpful… I almost went to U-Haul and they explained the huge price difference and affordability of public storage !! Definitely will be sharing my experience with friends!! And the ladies there should definitely get a raise!! Or a bigggg bonus!!!

I would not recommend storing anything here, especially not things of sentimental or financial value. My husband’s storage unit was stolen from and all of his high value machinery is now gone. We will never use Public Storage again. BEWARE!

The prices are reasonable and the staff is amazing, very helpful. Jessica was very nice and very knowledgeable she explained everything in detail with a smile on her face.

Jessica and laiq are great. Please do visit them on weekends storage facilities are great. They do have great promotions throughout the year

Both reps were super friendly and took the time to help us. Both of them helped us at the same time, which made it very efficient. They gave us the best price! Thanks kindly 🙏

Fast and Easy. Charles was so helpful and answered all my questions. Gave me a tour as well as showing me my rental unit.

Charles was amazing. Helped me with the whole process, walked me through and made the process very easy. 10/10. That company is very fortunate to have an employee like him. Thanks Charles.

Good customer service, friendly staff, always caring and attentive to client’s needs! Love the candies!!! Jessica is super accomodating!

Charles was very informative and helpful great service and Courteous staff and the price is pretty reasonable I would absolutely recommend public storage in stoneycreek thank you again

These company has been great. In a sea of hard to understand rates. This company stands out as one that doesnt try to confuse you. My experience today in Hamilton East with Jessica was great , fast and easy.

Public Storage at 30 Burford Rd. has been great! Jessica is awesome. She's friendly, knowledgeable, professional, and clearly explains everything. Nothing but positive things to say about my experience.

Fantastic crew, super profesional, quick, easy and simple at the reception. Perhaps one of my better experiences in life. Seriously, check the place out if considering storage space to lease.

I’ve been renting a storage space here for a few months now and have had excellent service and updates from the staff here. Jessica has definitely gone above and beyond to ensure we have what we need and made the experience smooth and stress free. Honourable mention goes to Charles as well who has been extremely helpful. Such friendly and kind service here. I’ll never rent storage space anywhere else.

Jessica was incredibly helpful during my recent visit. She went above and beyond to assist me with everything I needed. She provided me with the best options and helped me make informed decisions. Her knowledge and patience made the entire experience pleasant and stress-free. I highly recommend seeking her out if you need assistance. Thank you, Jessica, for your outstanding service!