Great storage units in a convenient location! In the past 2 years still have not raised my prices. Cheapest in Anchorage! I really appreciate the team’s professionalism, and the pricing is reasonable too. Highly recommend!
The owner, Ken Higgins, didn’t call me back until the third message at the time that the unit was already going up for auction. I told him that my son‘s father had passed away and asked if he would work with us with payments so that we didn’t lose his father‘s last belongings. The man refused to help. He told me a story about people lying to him saying they have cancer so they don’t have to pay, he said things with racist undertones, he told a story about people that had broken into the yard after they had been denied access and then asked if I had any guns to trade for rent. When I called back to say that I had come up with $950 towards the $1037 amount that he had given me, he raise the amount to over $1500 in less than a week and now he says he’s auctioning everything off. My son’s father has a flatbed trailer, parked there as well. The items are worth more than the original amount he told me to come up with so I can only assume that he realized the value and he raised the amounts.
He said his attorney told him he could not make deals on what was owed.
This is a terrible man. It is a terrible establishment, and although a couple of the workers are very nice people, the owner has the final say, and you should never rent from this establishment.
God forbid something happened to your family, and this is the man that you have to deal with .
UPDATE My son is now being told to sign over a trailer worth 2k for a $900 credit and still needs to pay over $1000 more! This man is a crooked business owner. I’m calling BBB and getting an itemized report.
The owner of Discount Storage posted one hour ago about how my son‘s stuff will be auctioned off yet it’s paid in full. This man is a crook, he is a racist, and he is the slumlord of storage units. He took advantage of a young man who had just lost his father in an ex-wife trying to help her son through the probate process and gave nothing but pushback and rude comments mixed with threats.
They’re cheap, but man this place grinds my gears. They don’t take care of pot holes or the area with parked cars everywhere and now the just push snow right against your unit even paying all this money a month is behind frustrating
The price for storing my car there for three and a half weeks was pretty good I had to go to a long trip out of the country and I found what I returned, one of my tires was flat but that was not the storage places problem. I was lucky to found a good secure spot and I was happy with the price.
A year ago I moved back to Anchorage from the Lower 48 and discovered that storage prices here had skyrocketed in the 3 years I'd been Outside. I only needed a small space for some extra boxes, and couldn't see paying $180 a month. Space Place Storage offered me the space I needed, with free heat, at a third of that. Even better was the outstanding customer service. I never had a rude or unfriendly person. I understand that a few years ago they were under different management, and whoever is in charge now is obviously invested in excellent customer service. Staff remember you and are extremely professional. I moved into a place with more storage and didn't need my space anymore. When I walked into the office to sign the paperwork to move out, I didn't think for one minute that I'd have my pro-rated refunded and deposit in my bank account before I left the building. They really have an efficient system down. If you need 24-hour access to your space, this probably isn't the place for you, as I think one of the reasons the folks are so friendly is that they have reasonable working hours, but if you are looking for extra storage you only have to access every so often, you absolutely cannot beat the prices or the service. I plan on recommending them whenever possible.