This facility openly discriminates against Indigenous peoples of Canada. They have refused to rent storage units to Indigenous people, I have experienced this first hand. I am disgusted and appalled by this experience.

We visited Public Storage at 111 Commercial Drive today, and Kay was incredibly helpful. She guided us through the paperwork, explaining everything in detail with great patience. She also took the time to walk us around the facility, ensuring we understood how to use the pin pad and locate our storage unit. Her friendly and professional attitude made the whole process smooth and hassle-free. Highly recommend!

Wonderful Facility in a convenient location . Very friendly staff that take you to your storage unit and explain everything in detail when you are onboarding. Security is #1 priority, I have trusted them for years and will always come back. Very clean facilities, ample carts in the large elevator lobby with a large canopy infront to unload dry even when in pours rain. PLUS everything you need for your move, except coffee.

I had an excellent experience with Kay at Public Storage! She was incredibly helpful, knowledgeable, and patient throughout the entire process. Kay went above and beyond to make sure I had everything I needed and explained all the details clearly. Her customer service is top-notch, and she made the entire experience stress-free. Highly recommend asking for Kay if you need assistance—she's amazing!

I had a great experience at this location. The staff was kind, it was super convenient & felt safe & secure. I never had any issues. If I need another storage locker in the future, I would come back here.

I made a reservation online and then went into the office to go through the paperwork pretty much right away. It was about 35 or 40 minutes until closing when I arrived, but they were happy to get everything set up for me! Dominic (the property manager) was friendly, respectful, and helpful with explaining everything to me. I was given ample time to ask questions and got satisfactory answers that made me feel confident in my decision to store with this Public Storage location. I felt comfortable and the place looked well maintained. I still have yet to move in, but based on other experiences at other storage facilities, I’m impressed and would recommend this place to friends and family. 👍 UPDATE: My time here has been great! I closed my storage locker this past week during a quick, last-minute trip to the coast. There was a chance I might not be able to take everything with me at the same time, but when I spoke with Dominic he helped figure out a plan that I was happy with. Luckily, everything did fit in my vehicle so I was off to the races and Dominic made closing up my account easy peasy! It was a great experience to have during a hectic time. If I’m back in Vancouver and need a storage locker again, I know where I’m going!

Staff is friendly and helpful, facility is clean and well lit with security cameras all over. A washroom is provided for customers and it's clean like the rest of the place. You can back in right up to the big double doors, and it's all level. No loading bay. They have dollies available for customers to use. I got a sweet deal too, 3 months at 50% off. I'm pleased with my choice so far.

I initially went to one location and was told that the location closer to my home had better prices which was very nice of the girl to tell me so I went to the Powell Street location or commercial Avenue location. They were amazing the girl at the other location had already called them and told them what I was looking for and they had everything ready for me. I highly recommend them

Staff is so pleasant, communication is thorough and my Bikes were stored here for the Winter and Rainy months. Clean space and well maintained and a good sense of security THANK YOU!

Impressed with the convenience and amenities at this place.The availability of trolleys makes moving items a breeze, and having a washroom on-site is a thoughtful touch. The storage space itself is ample and well-maintained, providing peace of mind for storing belongings. A reliable choice for storage needs with added convenience perks.

It was absolutely amazing, gave us the best rate they could , wish I could remember there names. Fast efficient and clean. Shout out to the two people working the Powell location Vancouver on Sunday afternoon. Feb 11

Extremely helpful and kind guys! Stayed slightly overtime and helped us out with an emergency last minute and helped us navigate the promotions. 10/10 would come again and recommend to anyone!!

Just signed up with the Public Storage Commercial and Kay at the front desk was great! I was in a little of a rush and she accommodated me accordingly. She did a great job, was kind and very helpful.

I made a reservation online and then went into the office to go through the paperwork pretty much right away. It was about 35 or 40 minutes until closing when I arrived, but they were happy to get everything set up for me! Dominic (the property manager) was friendly, respectful, and helpful with explaining everything to me. I was given ample time to ask questions and got satisfactory answers that made me feel confident in my decision to store with this Public Storage location. I felt comfortable and the place looked well maintained. I still have yet to move in, but based on other experiences at other storage facilities, I’m impressed and would recommend this place to friends and family. 👍

I have worked with this public storage location for well over 7 years. They have always been good to me. This is a great location for business clients such as myself. This is the best option for small business instead of renting and entire warehouse with public storage you can get GREAT DEALS on high quality, high security, temperature controlled units.