Since December 2015, I have rented units at various locations of PS Storage in between moves, to store seasonal items, etc. In June 2019, I opted to place all of my lifetime belongings at the 663 Terminal Avenue location in Vancouver, BC, which is clean, secure and well-maintained. Moreover, content insurance offers peace of mind for me, as I live 4 hours away and rarely get back to the city. The staff are absolutely amazing!! They consistently go above and beyond to ensure that you are satisfied. Thank you for your support during difficult times, Paris - you are such a wonderful woman, and it shows in your work ethic.

We used Public Storage to store our clients furniture during a renovation. The rate was competitive. The Public Storage staff was a pleasure to work with. Highly recommend the Terminal Ave location.

We rented a unit last week, but the one assigned to us was far from the elevator and too small for our items to fit through the corridor doors. The manager agreed to reassign us to another unit, which we appreciated. We signed the papers again, paid for insurance again, and were assured everything was in order. We never put anything into the first unit, nor did we have intention to do so. After moving our belongings into the new unit, the manager began calling us repeatedly, accusing us of leaving garbage and wood in the first unit (which we never used) and of blocking another unit. I requested proof via email, but none was provided. Instead, we were told to drive back to the location — even though we had already left for Abbotsford and were on our way to Alberta (an 1100 km trip). When we wasted time driving back, we discovered the so-called “garbage” was just pieces of cardboard in a hallway far away from our unit - that clearly weren’t ours. Moreover there were pieces of wooden desk in the unit that we resigned from - we were under impression they would have closed the unit knowing we will not be moving there. Everything we stored was large, heavy, and factory-packed — nothing like what was in the unit. Despite showing photo evidence and pointing out there was no monitoring proof, the manager continued to accuse us. She was rude, dismissive, and told us she “didn’t have time for us.” This whole experience was unprofessional, stressful, and completely unacceptable. We lost valuable time and peace of mind because of baseless accusations and poor customer service. I would not recommend this location to anyone.

Before I went to public storage I stopped at another storage place a block or so beside public and I left feeling like people really do suck. Then I got to public storage and these two lovely, extremely helpful and nice women helped me to make sure I got the best sized locker for my budget and the best deal that I could get that day. They were receptive and helpful and these two alone would have sold me on pubic storage not to mention it worked out cheaper than the last place. This is my second time using public storage and I would recommend them to others.

Seamless process and great offer for my unit. Immaculately kept facility and friendly staff. Thank you for making my experience so good and easy.

It's the staff, at the location I was using a multiple storage units, made my experience worthy of the money, perhaps I would've been able to safe elsewhere. Storage management, front desk workers made all the difference. During the hectic time, while I was running late, at a multiple ocasions, unpredictable need of an extra space and other situations, were resolved in no time, friendly. No upselling, genuine care at each occasion. Keeping my belongings safe, while demonstrating flexibility and personal involvement. Terminal and Main in Vancouver, BC, central location, convenience. Grateful for their support during hard times.

The facility was clean and secured and had reasonable access hours. Also flexible as to the length of term and willing to prorate following month rent when I could not physically move out by the 31st and needed long weekend in August to do so.

Friendly staff. After saying what I need, they were very helpful & willing to give a one month contract for the promotional price of just $1.00 (One dollar + insurance for the one month). Exactly what I needed.

The people were welcoming and always smiling especially Paris who I got to know she is very good at her job Prices should not be going up and up as then it becomes unaffordable D.

Kind and fast service. Highly recommend here! Very clean and good location

Very good service in terms of location and accessibility. Paris was very helpful and made the process very quick, easy and straightforward. Highly recommend to ask for Paris for assistance. Her customer service is amazing.

Great storage. Clean and Well organised. Convenient location, Close to skytrain. Paris, the property manager, was very pleasant to deal with! The price of rental is very reasonable, considering, that is very centrally Located!

Great storage. Clean and Well organised. I give you 5 stars for that Evrim and Paris, the property manager, was very pleasant…

Great customer service, clean storage units and nice that you can quit with only two days notice.

I was two days late on canceling our storage unit because I wasn’t aware of the cancelation date. Paris really made an effort to help me refund my money and she didn’t need to do that. I am very grateful for that. Thank you Paris from Terminal Public Storage.

It's a few minutes walk from Main Street on Terminal Ave in Vancouver BC. Public storage offers a variety of self storage needs including storage space and storage supplies. Boxes, dollies, rental of moving vehicle. This location is in a central spot in relation to Vancouver and I believe has a standing offer to new customers that if you rent 3 months you only pay for 2 getting one for free or sometimes a dollar is charged for the third month. Staffed building kept clean and well maintained with lots of space for monuverabilty. Easy to use equipment and lockers. in a very secured building. Doesn't offer 24 hour access to storage lockers. washroom and parking available

Public storage offers great access to lockers. The rates were very competitive and for our 3 month rental, they were the best.

Great storage. Clean and Well organised. Convenient location, Close to skytrain. Paris, the property manager, was very pleasant to deal with! The price of rental is a bit expensive.. but so is everything else in VanCouver these days..

Used this location to store our stuff for a few months. The entire team was great to deal with, all the way from the time I called to get a price till the day I moved our stuff out from the premises. The location is also very clean and secure. Would use them again next time I am in need of a storage spot.

Nice secure facility, clean and very well maintained and managed. All my interactions with the staff has been positive, friendly, courteous and always helpful. Have been there for years and I highly recommend them.

I had a great experience with Public Storage! I called them and got a place on very short notice with a great deal. The staff at Terminal Avenue were very professional, helpful and clear with the guidelines and made my moving process much less stressful than I expected it to be. Thank you to everyone!

Helen was very helpful. Efficient, friendly and did a good job of explaining the process and all the options.

Paris helped me a lot by finding me a discounted unit and suggesting a good location. Explained to me in good details on how the bill and rental works. Would come again if I need storage again. Professional and friendly staff.

Love their customer service, Ray was amazing. He was super friendly, patient, and helpful. 10/10 recommended for storage.

My experience with this location was great. Ray took great care of all our needs. Also place was very clean