The staff were so helpful and worked hard to accommodate my needs. Friendly, knowledgeable, and professional care given through my entire experience. So appreciated. Would recommend them for sure. Thank yo so much. MK
Used Island Self Storage since early 2020 and have had a great experience with them. From the staff that are willing to go the extra mile for me to the great facility the experience has been great.
Friendly and efficient staff, unit was clean and dry, access to the units was simple and easy. The cost was reasonable. Would come back anytime I need storage.
Great service! I only had to store items for a month but the staff made it very simple and convenient for me to rent the unit, and to access it. Super secure and clean. I'd use Island storage again anytime. Nice central location as well.
We had a unit for almost a year and it was nice. They would bring it down whenever I needed it. Their customer service was awesome. I recommend if you’re looking for storage at an affordable cost.
We had storage here for around 4 years and we are very pleased with the quality of the storage containers. The lot is well lit and always easy to get around, even in the snow. We just had to call ahead an hour to have our smaller container dropped. Sarah is so helpful and kind. We would definitely recommend Island Self Storage. Thank you!!
Pricing was good and 24/7 access to our storage unit was so easy and convenient. The staff were so helpful and friendly throughout our rental period. We would use this facility again without hesitation.
Love storing my things here. I have used it twice, once in 2021 and again in 2024. Both times my experience was wonderful. I always feel safe leaving my item there. Staff that I dealt with were always very friendly. Thank you for helping us when with needed a storage area.
We had an excellent experience in every way at Island Self Storage. The registration and payment were a breeze; it was very reasonably priced for an 8x10 heated space and we were so happy with our prorated refund for the remainder of the month when we vacated.
Renting of the unit was simple and easy. Facility is excellent and easily accessible. Upon termination the process was quick and easy. A great place and great business with great staff.
Island Self Storage made our transition from Vancouver to Parksville very easy. The staff provided excellent service remotely and allowed me to rent two units via email. We had the units for three months and never had any issues. Highly recommended. The facility is clean, safe and secure.
We have been dealing with Sarah and staff for a number of years now they run a first class operation. Dependable, professional, and knowledgeable. Thank you for everything you do.
Frank and Wendy
I rented a storage unit at this location for a number of years and was happy with their services. It’s a secure location and anytime I needed assistance staff replied promptly. Highly recommend if you’re in need of their services.
5 star service from the get-go. Sara was very helpful with both our storage and moving needs . Sara even referred a Mover , who just moved us into our new apartment today. He was also excellent.
The facility is clean, organized, and secure. I plan to refer my friends who are moving to the island in the next few years to use your service. Thank you so much.
Happy holidays and once again, Sara thank you very much
Deena Franks
Absolutely lovely staff, access to storage is perfect, I left my storage door unlocked accidently one day and they called me to let me know, they are very competent and very accessible, I would use them again if I needed to.
sarah at the desk was not only professional and knowledgeable, she was entertaining and personable. i have already recommended island storage to another friend, and will continue to do so. my unit was always ready for me when i needed, the process of renting and releasing my unit expedient.
We stored property in a 10 X 10 heated storage for 1 year. The security was the best with 24 hour access through locked gates only by password. The place and grounds were always very clean and well maintained. The staff (Sarah was one in particular) were very helpful. We would definitely recommend this storage and would not hesitate to use again. Thank you.
We spent a few hours at this place reorganize our unit. The lady working there was super nice and very fun. She let us hang out inside to take a break from the heat and gave us drinks and cold packs to cool off before she left for the day. Never thought I would get that kind of customer service from a storage place. It made the day so much more bearable. Thanks a ton!
As for the place itself, it is very easy to get in and out when you need. The unit is well priced for the size and is totally clean. Would recommend it.
