Olena on morrow road was so friendly during my call. She answered my questions with patience and eased my stress when I'm already in a stressful situation. Thank you for making it simple! And I originally talked to Chantel from Collingwood who helped me find the perfect fit closer to home. Thank you for the amazing service Ladies ❤️
Hello everyone,just wanted to let you know that STORAGE MART on 3 Morrow Rd,is a very clean and secure place for your storage. The manager Olena is kind and very helpful. They also have a half price deal at this moment.
Olena was wonderful to work with! She was knowledgeable, friendly and seemed to really care that we were satisfied with the locker we chose. I will definitely refer friends and family to her when they need clean and easy to access storage.
I had a great experience with the storagemart staff (Morrow Road location, Barrie, Ontario). I had rented a large unit there and was looking for options to save some money. Staff were not only helpful in answering questions but made positive suggestions as to what I could do. They were extremely helpful in showing me available units and reviewing pricing.bSn excellent experience.
We had the pleasure of doing business with the Storage Mart storage facility in Barrie on Morrow Road (Essa/ Ardagh area) and I can’t say enough positive things about what a great experience it was and how well-run it is. I dealt primarily with Olena and what a nice person she is. So friendly and helpful. She went out of her way to help and explain everything. Shaun was great as well. Very clean facility too. If you're looking to rent a storage locker in Barrie, I would highly recommend this location.
Excellent and above and beyond service. Extremely professional and knowledgeable great mannerism and always greets you with a smile. Very personable she assisted with transferring to my new unit and made the transition smooth and stress free. Alwaya a joy. Absolutely amazing customer service, can’t say enough. Thank you Olena!!!!! 5 stars.! ⭐️ ⭐️⭐️⭐️⭐️
Olena was very thorough with explaining how their process works with having a storage unit at StorageMart! This is my first time renting a storage unit and I'm glad it was Olena who helped me out. She's very professional, friendly and made the process very easy! The storage unit is clean and the facilities are too.
Amazing experience as first time storage renters. My friend Zach and I decided to split on a storage unit, and we originally had booked one online for a special deal. When we got in, Olena was amazing and bright. She even told us a bigger unit had just went on special after we had booked ours, and it was bigger AND cheaper! She was a pleasure to work with, despite her set backs (shes recovering from a bike fall!! Strong woman!) she still delivered exceptional customer service, and did it all with a smile. It was a pleasure working with her, and would love to see her again!
We had a wonderful experience! From the moment we arrived, Olena greeted us warmly and made the entire process so easy and pleasant. She was extremely kind, attentive, and went above and beyond to help us with everything we needed. The facility itself was also very clean, well-maintained, and easy to access. It’s clear that they take pride in offering great service and a top-notch environment. We highly recommend this location for anyone looking for reliable and friendly storage services. Thank you again to Olena for making it such a positive experience!
Recently started using Storage Mart for some short term storage.
Clean facility with great access and Staff. Olena was friendly and professional explained the facilities operations, procedures and fees. Highly recommended!!!!
Finally found a storage unit with great service and clean facilities. Have been renting for several months now and have nothing but good things to say about this location.
Olena’s customer service is fantastic. Since she has started working at this location the place has improved. Opens was very helpful and willing to problem solve when I had a delivery arriving and I was out of town. Thank you:)
I rented a storage at Morrow location , very happy with service , Olena was proficient, welcoming, and explained everything very clearly. The facility was pristine and organized.
Went today to rent a locker and Olena made the experience so wonderful. She thoroughly explained all of my options, the process, and helped me get familiar with the building. Thank you Olena and Shaun for making this an easy and good experience!
We enjoyed our time in this unit we downsized and the transition was great and helpful from all the staff that worked there. Definitely recommend to anyone we know looking for storage.
Rented a large unit with outdoor access at this location. The unit was clean, dry and secure. I rented for approximately 1 1/2 years. I always received great service from the staff when I had reason to go into the office. I would rent from them again should the need arise.
Booked online and spoke to someone on the phone, they told me to come before 5pm to confirm the locker and pay. I arrived at 4:15pm and when I called, customer service said the manager closed an hour early.
Had to go someone where else last minute. If you’re going to go to this place definitely call the day of to confirm they will be open LOL.
Hours are great! Price is great as I looked around and this was the cleanest and best priced and love that I can access from inside or outside! So far only good things to say!!
Hi, at points in our life we need storage.. StorageMart on Morrow were fast efficient and useful. I had a small heated storage space which was clean and safe.
If I ever need storage again, I will spend my money here!
Clean spot but the online web portal barely works with either of our Mastercard / Visa debit cards. We're overseas and it's so frustrating trying to pay every month. Plus they keep raising their rates by $40 incremements and it's just not what I signed up for. Can't wait to get back and cancel this service.
Very clean storage location. Staff are extremely professional and communicate when there are any concerns. One time, there was a fear of a break-in into my storage unit. Staff alerted via phone and email to make me aware of the situation. Upon arrival, no issues were found with my unit and I was able to update the staff. Thank to Liam and his peers.