Love these guys! Exceptional service. Fast and efficient. I've called many times when I've made an error. They are always pleasant to deal with and help me in anyway they can. Woukd highly recommend this company for all your courier needs both large and small.
Donna was extremely helpful and went above and beyond to help ship a package in an urgent situation. She was understanding, courteous and professional. Thank you Donna and Monarch for helping me out of a tight spot.
I would recommend Monarch Messenger to anybody, anywhere. I live in the US, and was trying to get something shipped to me from a UPS Customer Care Center in Calgary that was being held for pickup. Since I reside in Texas it was not possible for me to pick it up in Calgary. I had called Fed Ex, DHL and numerous courier services but couldn't get anyone to help me. After explaining my plight to Bob he agreed to pick my package up from UPS for a very reasonable fee and my package is now on its way to Texas. If I could give Bob and Monarch Messenger a 100 star rating I would happily do it. Truly amazing customer service in a world where there is so little customer service left!
