Heather is amazing, friendly, knowledgeable and always has time for a quick visit. She knows everyone by name and is just a pleasure to deal with!
Been here for over a year, there are good deals if you can get them. I wish you would offer a discounted month or a free month once a year for long term rentals. Otherwise no complaints, would recommend.
Very pleasant experience. Heather at their Vernon B.C. branch gave excellent service and was extremely knowledgeable about every aspect of the rental procedures and agreement. Thank you Heather !
Easy to get a hold of. Very friendly. Very easy to set up the account all by phone. Payment was easy. Sent all the paper work immediately. Checked to make sure all was in order.
I have had the absolute pleasure of dealing with Heather Deneau in the Vernon branch. Not only is she super personable and accomodating but will give you the best customer service I've had in forever. She made my first storage rental experience super easy.
Those assisting me have been very helpful. I was given very clear direction and if there were complications ; these were dealt with immediately and efficiently.
I highly recommend Sentinel Storage in Vernon, BC!
Donnette and Heather were incredibly friendly and helpful, making the process smooth and stress-free. The storage unit was clean, secure, and easy to access.
Adding some lighting inside the units would be a great improvement, but overall, a very positive experience!
I would like to say that the new management has made a big difference. Heather and her staff have done wonder to improve the billing and issues with difficult tenants. Thank you for everything you do.
I had phoned in today and spoke to heather I would gladly like to say heather was amazing she answered all my questions and concerns was very professional and kind I would definitely recommend requesting her for any inquires.
Highly recommend Sentinel Storage Vernon BC location for your storage needs in the Vernon area. The site managers are fantastic, really great to deal with and the facility is excellent. Heather was so kind to me, helping me get everything set up. I can't say enough good things about the team at this location!
Heather and Dawnette are the friendliest and most helpful people! They made my storage experience very pleasant and easy. The facility is super clean and organized. I highly recommend this business.
Very responsive customer service. They actually return calls and emails promptly and bend over backwards when you have any kind of issue. Bonus: they are ready and able to help you back up your trailer during office hours as part of their service. I highly recommend.
Our local staff are some of the nicest, most thoughtful people I've ever had the pleasure to do business with. And at the same time, totally professional and on top of it. I'd recommend to anyone.
Heather at your Vernon BC lot is awesome and very helpful. We had a couple of missteps and she helped..
Thanks Heather!!
Companies need more like her..
No struggle or hassle and they seemed to leave us alone and mind their business as we did ours. A great quality in which they possess that seems lost in society nowadays, so thank you for that very much 😊 highly recommend this facility for your storage needs. Top shelf 👌
This location was recommended to me by a friend. I was pleasantly greeted by Heather when I walked in to enquire about a unit. The pricing is reasonable and a very clean and well run facility. Thanks for the excellent service! I'll definitely be telling my friends.
This location is fantastic. The office is clean and Heather has been an excellent help. I was able to get my unit rented in a timely manner and was shown where my unit was. Heather was so kind and helpful. I'll be recommending this facility to all of my friends. I was even given water! A+ service!!
Amazing customer service from Dawnette and Heather. They go above and beyond to accommodate their customers. They were solution focused and helpful with all of our storage needs. 10/10 recommend
I am here every week for at least a couple of hours loading for a non-profit from one of your storage lockers. The staff has always been friendly and accommodatable. One of my favorite stops in my week. Keep up the good work. It is appreciated.
Excellent experience in spite of the fact that your storage facility was/is being used for my son's personal effects due to his recent passing. Heather at your Vernon facility is a Gem of an employee and was so helpful and supportive during our time. The 5 Stars is for Heather's work and deserves every bit of it. Thank-you Heather!
In Vernon, the people living onsite that take care of all the storage units are wonderful. Recently I couldn't find any help to move my stored tires into my car, and they jumped in to do it for me. Most grateful!
I have used sentinel storage in vernon twice now to store my home between moves and bot times have been nothing but good. The lockers are clean, dry and easily accessible and the staff are very helpful. The location seems secure and I have never had any concerns. On top of that, it's a reasonable price.
