Staff is always friendly and happy to see their customers and willing to help in any situation. I have not had a bad experience in the almost 2 years of renting our storage unit.
If you're looking for a safe and convenient place to store your belongings, look no further! This storage facility is a true gem, offering 24/7 access with your own code and excellent customer service. As a realtor, I store all my staging furniture here, and finding a location with easy access was a challenge—until I found this place.
They have exterior access, making it super easy to pull in with your car, plus paved roads, clean bathrooms, and climate-controlled units at reasonable prices. As well, roads are maintained to get into your unit, snow is plowed, they are on top of this. Richard is fantastic, and the entire team provides top-notch service. Highly recommend!
Best storage in the area! Units and facility are super clean. Snow is cleared regularly. Bathrooms are available 24/7 and most importantly, service is second to none. The staff ensures they understand your needs so they can advise you on the best type of unit to facilitate how you plan to use it. Knowledgeable and able to offer feedback that you may not have thought of. They will also do their best to work within your budget.
I would like to express my sincere gratitude to Richard and Sheila for their exceptional professionalism and patience. My husband and I mistakenly believed that our car had been stolen when we thought we had parked it in our unit, only to later discover that it was parked in the unit behind us. Throughout the entire situation, Richard, Sheila, and everyone involved remained incredibly understanding and composed. Not once did anyone show frustration or respond rudely. Their kindness and patience were truly appreciated, and I am very thankful for their support.
Melissa gave us great service, explained the options for the units, and gave a tour of the facilities. Helped us find the most appropriate and cost effective solution. Very friendly, helpful and knowledgeable staff. Same for Richard. Both awesome.
I love this place! Melissa & Richard are such welcoming staff and found us exactly what we needed in such short notice. They helped us find all the supplies we needed and were always there to answer questions. The space is clean and secure and we never had a worry about our belongings. This is the second time I have had to use their storage facilities and I will definitely be using them in the future.
I rented a storage unit for just over 2 years. I felt very safe going to my storage at anytime it is very secure. Melissa was very friendly and helpful with answers to my questions. I would highly recommend Vault Self Storage.
Our belongings at Vault hold significant sentimental value. Melissa is a kind, trustworthy caretaker not only of these belongings, but of the memories that they represent. She has been there to answer every question. Our experience has been wonderful. Thank you Melissa for everything!
Rented for roughly 19 months. The entire property felt secure, clean and a safe place to leave my belongings. I never had an issue the entire time I rented here.
The staff was attentive and fantastic to deal with. I never felt that I couldn't call or walk into the office to ask questions.
The facility has moving carts accessible to tenants, lots of doors to enter depending on your unit location and 24/7 entry.
For my next storage needs I will come back to this specific location.
Melissa was exceptionally helpful, very straightforward, and provided all the information to any questions. Location was clean, quiet and lovely. Very impressed!
Just set up with Melissa, what a lovely person. She was very helpful and informative. Asking questions like reading my mind. Feels like a secure place with access limited to only local traffic. Easy set up with my locker same day.
Just recently rented a storage unit. Melissa was very clear with all costs and was an absolute pleasure to deal with. This location seemed very secure and was very well kept.
I have stored my personal goods and furniture, including some major valuable pieces and have nothing BUT good things to say about Vault. the units are clean, the site well maintained and the staff very helpful.
This was by far one of my best experiences in purchasing a service or product. From the moment I contacted the site manager, Anita Norgaard, she was helpful, very knowledgeable, and completely accommodating of the situation. Anita answered all my questions, gave me a tour of the unit and provided sound suggestions on other details for my upcoming move. I highly recommend Vault self storage and ask for Anita.
Great overall experience with the facility and staff. The Assistant Manager, Julia Paksa, has been super helpful working with us to identify our needs and match them to the best storage unit size. She is always professional, polite and a delight to interact with. We are long term renters at this location and have always been impressed by the facility’s cleanliness, management and storage options.
I have had the most wonderful experience with Vault Self Storage! From the moment I stepped through their doors, I was met with the friendliest and most accommodating staff I've ever encountered. They truly go above and beyond to make sure their customers are comfortable and satisfied.
The cleanliness and safety of the facility are truly remarkable. The entire place is impeccably maintained, and it's clear that they prioritize the well-being of both their customers and their belongings. It's such a relief to know that my items are stored in a secure environment.
The staff at Vault Self Storage is absolutely awesome! They are always ready to assist, answer any questions, and provide guidance whenever needed. Their professionalism and kindness make every interaction a pleasant one.
I can confidently say that Vault Self Storage sets the gold standard for storage facilities. If you're looking for a secure, clean, and friendly place to store your belongings, look no further. I wholeheartedly recommend Vault Self Storage to anyone in need of storage solutions. They've earned every one of these five stars! ⭐⭐⭐⭐⭐
I had the pleasure of using Vault Self Storage, and I cannot express enough how satisfied I am with their exceptional services. If you're looking for a safe, secure, and friendly place to store your belongings, I highly recommend Vault Self Storage without any hesitation.
From the moment I walked through their doors, the staff was incredibly welcoming and eager to assist. Their customer service is top-notch, and they made the entire storage process a breeze. Whether you're a seasoned storage user or a first-timer like I was, they go above and beyond to answer all your questions and guide you through the options available to suit your needs.
The facility itself is nothing short of impressive. It's immaculately clean, well-organized, and equipped with the latest security measures. I felt at ease knowing my belongings were in such a well-protected environment. Access to my storage unit was convenient and hassle-free, making it easy to retrieve or add items whenever necessary.
Vault Self Storage offers a variety of unit sizes, which is perfect for any storage requirement, whether you need to store a few personal items or large furniture. The rental process was quick and straightforward, ensuring that I could get my storage space sorted out promptly.
The highlight of my experience was the peace of mind I gained from knowing that my belongings were in capable hands. Their dedication to maintaining a safe and secure storage facility is evident, and it truly sets them apart from other storage companies.
In conclusion, I wholeheartedly recommend Vault Self Storage to anyone in need of a reliable storage solution. Their friendly staff, impeccable facility, and commitment to customer satisfaction make them stand out as a leader in the industry. I will undoubtedly return to Vault Self Storage for any future storage needs, and I encourage anyone looking for a self-storage company to give them a try. You won't be disappointed!
I've been storing my belongings at Vault Self Storage for many years now. The storage units are very clean, heated and easily accessible. I know all of my items are safe and well protected. The customer service is great - the staff are extremely knowledgeable, very helpful and super friendly. I've had such a great experience with Vault Self Storage! Thank you!
