Anna was incredibly knowledgeable and so helpful with our needs. I don’t think we could have done it without her. She understood what we needed and did everything in her power to help us out. THANKYOU so much Anna!!
Anna was fantastic from the minute we walked in. She's very personable, professional and helped us secure the best units for what we need. It was a pleasure meeting her today, and we would highly recommend her services at Storage Mart to anyone looking for a storage unit to rent. Thanks Anna!
Great service, all around! Anna has been great help and very accommodating, catering to any questions I had. Very straight forward service. Would highly recommend.
Easy to access location, easy to drive up, customer service was great. When we arrived we were pretty irritated (as moving and reorganizing tends to be stressful), Farha was attentive, quick and read the situation accurately. She noticed we were stressed, her words were calming and she took us to our unit right away. She let us look it over and gave us time before showing us the paperwork which was helpful bc I probably wouldn’t have even read what I was signing when I first showed up.
Farha was kind, calming and bubbly enough to have a very stressed couple leave with smiles and shared laughter. Thank you Farha.
AND STORAGE MART— this one deserves a raise $$.
I had such a wonderful experience at StorageMart Shawnessy thanks to Anna, who truly takes pride in her role. She goes above and beyond to create a great client experience—supportive, attentive, and with such a kind heart. Farha was also very helpful and made the process smooth and easy. Thank you both for your outstanding service!
Outstanding Service from Anna at StorageMart!
Anna is simply the best! From the moment I walked in, she made the entire storage process smooth, easy, and stress-free. She’s not only professional and knowledgeable, but also genuinely kind and helpful. She took the time to explain everything clearly, helped me find the perfect unit for my needs, and made sure I got the best value. It’s rare to find this level of customer service these days.
The facility is clean, secure, and well-maintained—but Anna is what truly makes this location exceptional. If you’re looking for great service and peace of mind, ask for Anna. Highly recommended!
I’ve had a fantastic experience with StorageMart thanks to Anna! She was incredibly helpful, friendly, and made the whole process so easy. She went above and beyond to help us find the best deal for our needs and made sure we were getting great value. It’s not often you come across such genuine customer service. Plus Storage Mart gives great deals and great coverage. Highly recommend this location!
Anna consistently demonstrated outstanding professionalism and customer service. She is courteous, highly communicative, and exceptionally friendly in all interactions. What sets Anna apart is her ability to explain complex details—whether related to billing, procedures, or guidelines—with clarity and patience. Her communication style builds trust and ensures that clients feel informed and confident in their decisions.
Anna went above and beyond to ensure that the unit met specific needs, showing both initiative and genuine care. She made the experience smooth and reassuring, and her approachable nature encouraged open dialogue for any questions or concerns.
In short, Anna is a gem. Her dedication to service, attention to detail, and personable approach make her an invaluable asset.
Based on the reviews, we decided to go to Storage Mart.
Glad we did. I recommend asking for Anna, she’s awesome-her customer service is next level! She asked all the right questions to accommodate our needs and showed us the unit to ensure it was the size we were looking for. Anna truly helped make the process stress-free!
I have had the most amazing experience with Storage Mart and Anna at this location. Anna is friendly, helpful and has made the rental process super easy. The facility is spotless, secure and easy to access. I appreciate how Anna took the time to explain everything and help us choose the right unit size. Prices are fair and I have felt my belongings are safe. If I could give this a 10 plus stars I would if you are looking for a reliable storage and friendly staff look no further. ANNA you are the BEST :)
Anna was fantastic! Clear with the details and expectations. I appreciated the integrity that she represented your company with by her excellent communication skills. She is awesome!
We are first time storage customers. Anna and Farha were so helpful figuring out our needs and explaining the process to us. We felt very comfortable and safe leaving our belongings in their care! I highly recommend this facility for your storage needs!
We had a great experience with Anna.
She was friendly and the paperwork was done fast!
Our storage had a few skids on the ground so our stuff did not have to sit directly on the ground.
Overall Amazing experience :-)
P&M
This is my first time renting a storage unit and Anna is truly amazing. So friendly and accommodating and informative! She made the process really smooth and eased any anxieties I had. The reviews don’t lie, Anna should be reason enough to rent from this location!
This was my first time ever renting a storage unit in my life. I was a little stressed about everything. Anna was such a huge help and helped me out so much. I am now knowledgeable about storage units and so so so so happy I chose StorageMart! Love the drive in units! To whomever is reading this, please tell Anna thank you again!! :).
Anna! Is so incredible! She helped my sister and I so much, went out of her way to help us get checked in and made sure we knew everything we needed to before renting, and stayed later to help make sure we were properly taken care of. We can’t thank her enough!! Thank you Anna we can’t wait to see you again!
This is my first time acquiring a storage unit in Calgary and Anna has set the bar incredibly high. Very friendly and inviting atmosphere and all my questions were answered. If you are looking for a storage unit then look no further than here!!
Farha was a delight to deal with. She took her time to explain how renting the storage unit works and answered all my questions. And there was a lot lol. Thanks for the great customer service!
Had a wonderful experience today with Anna at the Storage Mart in Millrise/Shawnessy. Unit is easily accessible, very secure and the hours of access are very convenient. Rates were great. Anna is fantastic; super sweet and personable and extremely knowledgeable and helpful. Also enjoyed our chat about life things in general.
Highly recommend this location and Anna. 😊
I will recommend this place for your storage needs over and over again! We had to move our whole house into storage due to closing dates not perfectly aligning. When we arrived, we had the pleasure of meeting Anna, who helped us secure the unit we got online and also helped us secure an additional unit so we did not have to play tetris. Anna was extremely nice, friendly, and helpful. She explained everything very thoroughly and took a lot of the stress away from the whole ordeal so we could just focus on moving. We were back the next day to grab some things and she checked in to ask how everything was going. Thank you again Anna you are an awesome human being!
Exceptional service at this location. My family has used this location for years. I want to give a personal shout out to Anna who helped me find the best unit to fit my storage needs. The property is well maintained whenever I popped in. The move in process was easy, as well as payment. Anna has great communication skills - always friendly and personable to me as well as my dad who also rented from this same location.
I honestly can't say enough good things about my experience with StorageMart and specifically with Anna. My husband usually deals with these things, so I was a little nervous on how to get all set up. But Anna walked me through the whole process explain how billing worked, how the units and lot were set up, what security looks like, how the insurance works, and answered every little question I had even if I thought it was silly. I'm for sure sending any of my mom friends who are a little apprehensive about this stuff to Anna for any of their storage needs to. Thank you for making this so easy.
Just went in to check out storage rates still unsure as to where l wanted to go. Met with the office personel (Anna), she explained all my options very thoroughly and explained the pricing. She was extremely helpful and very informative with regards to my options. The facility is very accessible and pricing very competitive. In fact, l was able to get the anniversary pricing for the next few months. It is definitely worth a look and guaranteed that Anna will help make up your mind for you!
